Question 1

How does delivery work?

Accepted Answer

Every product is digital. After checkout the item is reserved from stock or bought from a supplier automatically and appears in your Downloads page within seconds.

Question 2

Which payment methods do you accept?

Accepted Answer

Binance Pay, USDT on BEP20 and TRC20, and manual bank/wallet transfers for Pakistan. All deposits land in the same wallet balance.

Question 3

Is my wallet shared with the Telegram bot?

Accepted Answer

Yes. The website and the Telegram bot use the same accounts, balance, orders and delivered items.

Question 4

What if an item does not work?

Accepted Answer

Contact support with the order number inside the warranty window and we replace it or refund your wallet.

Question 5

How long do deposits take to confirm?

Accepted Answer

On-chain deposits are verified as soon as the transaction has network confirmations, usually one to three minutes. Manual transfers are reviewed by an admin.

Question 6

Can I get a refund to my wallet?

Accepted Answer

Yes. Approved refunds are credited back to your wallet balance instantly and are visible in the wallet ledger.